Kundtjänstmedarbetare
Företag: Jobs Europe AB
Kommun:
Publiceringdatum: 2024-05-02
Omfattning: Heltid
Anställningsform: Arbete utomlands
Varaktighet: Tills vidare
At Speakit we are searching for German speakers to work as German Client Consultants for one of the leading tourism industries worldwide!
Imagine a work day, during which you will deal with one of the biggest pleasures in life; traveling.
On top of this, you will do it in Athens, Greece, the city where sunny and summer days are not the exception but the rule!
What about working in a modern and stimulating office environment in the heart of Athens?
We think it would be amazing!
Do you agree?
If yes, kick-start your career in the tourism industry today!
Responsibilities
In this German Client Consultant role, you will have to:
Receive and process incoming calls, emails and social media requests
Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner
Develop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a whole
Be the first point of contact for one of the leading tourism industries by resolving basic questions and queries of it`d clients
Report technical issues, customers’ complaints and other problems
Requirements:
Native or near-native level of German (oral and written)
Very good command of English
Experience in the customer service sector will be consider as a plus
Computer literacy
Excellent communication skills and a can-do attitude
Quality focus and multitasking in a fast-paced environment
Ability to manage change and work under pressure
EU Passport
Availability to start working as soon as possible and from our client`s premises in Athens
Benefits:
Competitive monthly salary
Monthly performance bonus
Meal vouchers
Full time position
2 extra salaries per year
Public and private medical insurance
Equipment provided to work from home
The chance to work in a highly paced environment and grow professionally
Opportunities for internal promotion
Required language: German
Jobbannons publicerad från https://arbetsformedlingen.se/platsbanken/.
